Public Services Strategy in Riyadh

The Royal Commission for Riyadh has approved the provision and coordination of Riyadh’s Public Services Strategy, which is one of the strategic planning programs and is considered a reference for other government agencies involved in it, in response to the city’s development in the demographic and urban aspects. In keeping with the significant expansion in the sectors of health, education, information technology and economic and social development and the need for this to be reflected in the city’s operational plans for public services, in line with Saudi Vision 2030 one of whose objectives is to rank 3 Saudi cities among the top 100 cities in the world.

The Commission has also developed advanced planning standards for public services in coordination with the participating authorities, as it is the main reference for land planning and distribution of service sites in the city of Riyadh. The “Riyadh Public Services Portal” has been launched to monitor and update public services data periodically and continuously.

Program Stages

The environmental education and rehabilitation projects include the following features:

The Public Services Program went through major stages, starting with the first executive plan for the coordination and provision of public services in Riyadh City in 2008 and approved by the commission in 2012, where an integrated database was established that collects public services in Riyadh from participating and service providers in the city “, followed by the second operational plan for the coordination and provision of public services in 2015, during which a field survey of all public services was conducted, where the geographical locations of approximately 11 thousand services and their metadata were verified. In addition to developing the analytical model of service level using GIS-related technologies (GIS), in order to assess the availability and distribution of services and contribute to the selection of optimal locations for public service lands to meet the city’s current and future needs according to the highest planning standards.

The work in the Public Services Program was completed in 2019 and approved by the commission, which included updating the database and developing the analytical model of electronic services and applications, service atlases and the executive program.

Work has been under way since mid-2022 in the current phase of the program, which includes the development and updating of the database in coordination with the participants, the development of the analytical model, applications and analysis tools for the evaluation of public services.

Types of Public Services in Riyadh City

The program is concerned with the study of public services provided by government and private sectors in Riyadh. Including mosques, public and private schools, colleges, universities, institutes and technical and vocational training colleges and security services from police, traffic, civil defense, passport and civil affairs agencies. In addition to health services from primary care centers, general and specialized hospitals, medical cities, doctors’ clinics and pharmacies and Red Crescent, recreational services, including but not limited to parks at all planning levels, starting with children’s playgrounds through neighborhood gardens, municipal squares, playgrounds and parks and cultural services from libraries, museums, theatres and cultural centers, social services from social centers, associations, charities, cooperatives and social development committees and administrative services such as municipalities, administrative centers, labor offices, courts, notaries and chambers of commerce, as well as main and subsidiary postal centers and recreational and commercial services.